Terms

Document overview

Acceptance of Terms

By accessing this website or contacting us, you agree to these Terms and to the use of the site for lawful purposes only. If you do not agree, you should not use the website or submit an inquiry.

Clause ledger

Full terms page
01

Acceptance of Terms

By accessing this website or contacting us, you agree to these Terms and to the use of the site for lawful purposes only. If you do not agree, you should not use the website or submit an inquiry.

Reference EU Consumer Rights
02

Service Scope

Pristine Spaces provides residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and handover kitchen and appliance cleaning. The scope of each service is confirmed after review of the property condition and access details, and any booking is subject to availability and confirmation.

Reference EU Commission

Referenced materials

Core Terms

We use a custom quote based on the confirmed scope and condition of the property. A deposit may be requested before the appointment is secured, and accepted payment methods may include bank transfer, card payment, or cash on site, as confirmed for the booking.

Operational Clause

Quotes and Payment

We use a custom quote based on the confirmed scope and condition of the property. A deposit may be requested before the appointment is secured, and accepted payment methods may include bank transfer, card payment, or cash on site, as confirmed for the booking.

Reference WIPO

Operational Clause

Booking and Access

The property should be empty where required for the agreed service, and access arrangements must be confirmed in advance. We may rely on photos or other information provided by the customer when preparing a quote or confirming the visit, but the final scope may be adjusted if the property condition differs from the information supplied.

Reference HCCH

All website content, text, layout, and other materials made available by us are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use such materials without our prior written permission, except where permitted by law.

05

Intellectual Property

All website content, text, layout, and other materials made available by us are protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use such materials without our prior written permission, except where permitted by law.

Reference EU Consumer Rights
06

Service Disclaimer

Our services are provided with reasonable care and skill, but we do not guarantee a particular outcome, sterilization, medical-grade disinfection, or removal of every allergen. We are not responsible for pre-existing damage, hidden defects, or issues arising from incomplete or inaccurate information provided by the customer.

Reference EU Commission